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The 19 Job Positions at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

19 Job Positions at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Manager, Contracting and Partnership Management at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Contracting and Partnership Management 

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Contracting and Partnership Management. If you thrive in dynamic environments and are committed to building and leveraging medical and pharmaceutical partnerships, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards building medical and pharmaceutical contracts and partnerships for its members.

If you have clear and effective verbal and written communication skills that will not only build our partnerships but will enhance our medical and pharmaceutical contracts, then we are looking for you. In this pivotal role, you will manage RSSB’s medical and pharmaceutical contracts and partners for us to provide seamless services to our members.

Reporting to the Head of Medical Insurance, the Manager, Contracting and Partnership Management will be responsible for coordinating all activities related to the awarding process and management of medical and pharmaceutical partnership contracts.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Coordinate the medical and pharmaceutical partnerships need assessment and preparation of related reports.
  • Review calls for application to Health Service Provider interested in partnership with RSSB.
  • Coordinate the assessment of submitted application files, identify eligible applicants and review related reports.
  • Coordinate visits of shortlisted health service providers for technical assessment and ensure related reports are prepared.
  • Coordinate negotiation, preparation and signing of partnership contracts with successful applicants.
  • Monitor the execution of partnership contracts with Health Service Providers and ensure adherence to contract obligation.
  • Coordinate the preparation and the review of eligibility criteria for partnership.
  • Lead the elaboration of contracting and partnership management related policies and regulations and follow up their approval.
  • Ensure good relationships with potential health facilities and existing partners.
  • Maintain records for correspondence and documentation in relation to established contracts and those in progress.
  • Communicate and present information to stakeholders about all contract-related matters.
  • Monitor contracts and move forward with close-out, extension or renewal according to set rules and regulations.
  • Ensure the health service providers and practitioners are registered and align with the rules and regulations.
  • Coordinate the preparation of meetings between RSSB and Health Service Providers.
  • In collaboration with the Human Capital function, participate in the recruitment, management and evaluation of staff under his/her supervision Lead in the preparation and the implementation of the strategic and annual business work plans and related budgets for the function.
  • Maintain effective working relationships with internal and external stakeholders to promote RSSB image.
  • Coordinate the preparation and ensure timely submission of periodic and annual reports of the function as required.
  • Perform any other duties related to Contracting and Partnership Management function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in a Clinical Medicine Field, Pharmacy, Public Health, Healthcare Administration, Hospital Management, Health Sciences, Business Administration, Public Administration, Law or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelor’s Degree in Medicine, Pharmacy, Public Health, Healthcare Administration, Hospital Management, Health Sciences, Business Administration, Public Administration, Law or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role

Key competencies

Technical Competencies:

  • Strong Knowledge of the Pharmacy Industry
  • Strong Knowledge of Pharmacy Sector Regulations and Standards
  • Strong Knowledge of public health policies
  • Strong Background in clinical medicine
  • Contract Drafting Skills
  • Communication Skills
  • Demographic and epidemiological knowledge
  • Social Security legislation
  • Information sharing
  • Risk Management
  • Resource Management
  • Project Planning & Management

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Counter Verification at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Counter Verification

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Counter Verification. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

As the Manager of Counter Verification, you will play a crucial role in developing and implementing CBHI counter verification policies and procedures, ensuring their successful execution. Your commitment to upholding ethical standards, preventing and uncovering fraudulent activities will be instrumental in execution of your role.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals  and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head CBHI, the Manager, Counter Verification will be responsible for supervising and coordinating activities of medical benefits counter verification function and providing support to verification at branches.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Coordinate counter verification of invoices
  • Develop CBHI counter verification policies and procedures and ensure their successful implementation
  • Elaborate and regularly review requirements and criteria for counter verification of CBHI invoices
  • Assess CBHI medical verification reports and identify CBHI invoices suspected of fraud
  • Select CBHI invoices qualified for counter verification
  • Receive and review counter verification of the voucher report comparatively with tariffs or others related document
  • In collaboration with relevant internal and external stakeholders, coordinate activities related prevention, detection and investigation of fraud and prepare reports accordingly
  • Analyse incidents reports and prepare related reports
  • Support medical counter verification activity in RSSB branches if need be
  • Ensure timely preparation and submission of reports of the Counter Verification function
  • Manage and evaluate staff under his/her supervision
  • Perform any other duties related to Counter Verification function as may be assigned from time to time

Key Qualifications, Experience and Competencies

The successful candidate must have at least:

  • Master’s’ Degree in Public Health, Pharmacy, Hospital Management, Nursing, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelors’ Degree in Public Health, Pharmacy, Hospital Management, Nursing, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role

Key Competencies

Technical Competencies:

  • Knowledge of public health policies
  • Understanding of medical procedures
  • Benefits analysis and planning
  • Cost benefits analysis
  • Metrics and Procedures to define Benefits
  • Demographic and epidemiological knowledge
  • Social Security legislation
  • Information sharing
  • Risk Management
  • Resource Management
  • Project Planning Management
  • Mentoring and Coaching
  • Networking agility
  • Strategic Leadership and Orientation
  • Business continuity management
  • Knowledge of relevant laws and regulations

Behavioral Competencies:

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Team Leader
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Counter Verification – Medical Insurance at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Counter Verification. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you possess the skills and expertise required to collaborate closely with a competent team of professionals  and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply. In this critical position, you will actively contribute to the transformation of the organisation, working towards enhancing socio-economic well-being, fostering long-term stability, and promoting prosperity for the people of Rwanda.

Reporting to the Head, Medical Insurance, the Manager, Counter Verification will be responsible for managing the counter verification process by ensuring all invoices have correct amounts, payments are done and fraud incidents are kept to minimum.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Coordinate the counter verification of medical and pharmaceutical invoices and ensure all procedures and policies were followed
  • Review verification reports, analyse patterns, identify risks and make suggestion for further action
  • Develop and regularly review counter verification tools and propose related processes and procedures
  • Analyse the costs of medical and pharmaceutical services and propose cost containment strategies
  • Participate in the elaboration of policies and procedures including Standard Operating Procedures (SOPs) related to medical scheme
  • Participate in the development of the Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation
  • Participate in fraud management including fraud prevention, detection, investigation and recommendation of action to be taken by competent authorities
  • Prepare and timely submit periodic and annual reports of the Invoice Counter Verification function
  • In collaboration with the Human Capital function, participate in the recruitment of staff under his/her supervision
  • Manage and evaluate staff under his/her supervision
  • Respond to request letters from partners and claims according to client charter
  • Participate in meetings and consultations with medical partners
  • Analyse reports/data and recommend practical ways of data quality improvements
  • Engage with relevant internal and external stakeholders in the course of work while upholding and promoting RSSB’s image
  • Participate in various meetings (internal and external forums) and provide comments/ opinions on matters affecting or concerning the function
  • Perform any other duties related to Invoice Verification function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in a Pharmacy Field, Health Economics, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Accounting, Business Administration or any other relevant field preferably with 3 years’ relevant experience, 1 of which should have been in a senior officer role

OR

  • Bachelor’s Degree in Pharmacy, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Accounting, Business Administration or any other relevant field preferably with 5 years’ relevant experience, 1 of which should have been in a senior officer role

Key Competencies

Technical Competencies:

  • Knowledge of the Health and Pharmaceutical Industry
  • Knowledge of Health Sector and Pharmacy Regulations and Standards
  • Knowledge of public health policies
  • Strong Benefits analysis and planning
  • Benefit calculation
  • Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Understanding sector trends
  • Managing Resources
  • Project Planning Management
  • Information sharing
  • Knowledge of relevant laws, policies and regulations

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11 January, 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

CLICK HERE TO MORE AND APPLY

Manager, Medical Benefits at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Medical Benefits

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Medical Benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of governance and the provision of efficient and effective management of Board affairs.

As the Manager, Medical Benefits, you will play a pivotal role in overseeing the provision of medical benefits to CBHI members. You will collaborate with stakeholders to refine the medical benefits package, participate in policy and procedure development, and coordinate the strategic and operational plans of the CBHI Benefits function.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals  and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head CBHI the Manager, Medical Benefits will be responsible for managing the provision of medical benefits to CBHI members.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Coordinate all activities related to contracting Health Service Providers and monitor the execution of partnership contracts
  • Coordinate activities related to facilitation of access to health care services by CBHI beneficiaries
  • Coordinate verification and reconciliation activities and ensure preparation of CBHI verification reports
  • Review on a regular basis the invoices to be paid to CBHI health service providers
  • Initiate payment of approved medical invoices to health service providers
  • Analyse the Utilisation of Medical Services (UTMS) by CBHI Beneficiaries and respond to requests of new services to be reimbursed
  • Organise all activities of the CBHI Benefits function to ensure the effective and efficient delivery of customer service to CBHI members and partners
  • Ensure the compliance to the standards by medical providers and CBHI Beneficiaries
  • Analyse the costs of medical services and propose cost containment strategies
  • Work with stakeholders to refine medical benefits package and update standards operating procedures manuals
  • Participate in the elaboration of policies and procedures, such as Standard Operating Procedures (SOPs) related to CBHI scheme
  • Coordinate the development of CBHI Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation
  • Follow up the accident cases traceability, initiate subrogation process and ensure that related repayments are made
  • Coordinate and preparation and timely submit periodic and annual reports of the CBHI Benefits function
  • Manage and evaluate staff under his/her supervision
  • Perform any other duties related to CBHI Benefits function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Social Security Administration, Insurance, Public Health, Medicine, Pharmacy, Health Sciences, Health Administration, Hospital Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelors’ Degree in Social Security Administration, Insurance, Public Health, Medicine, Pharmacy, Health Sciences, Nursing, Health Administration, Hospital Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role

Key Competencies

Technical Competencies:

  • Strong Knowledge of public health policies
  • Marketing and Communication Skills
  • Benefits analysis and planning
  • Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Demographic and epidemiological knowledge
  • Social Security legislation
  • Information sharing
  • Risk Management
  • Resource Management
  • Project Planning & Management

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

CLICK HERE TO MORE AND APPLY

Manager, Membership Affiliations at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Membership Affiliations

Are you ready to unlock your leadership potential and embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Membership Affiliations. If you thrive in dynamic environments and are dedicated to implementing strategies that promote robust membership affiliations and nurture connections, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to foster effective affiliations, provide access to resources, and create a positive impact.

This role offers a unique opportunity to be at the forefront of a major transformation that will drive membership affiliations whilst ensuring continuity of business operations. The perfect candidate is an experienced and strategic leader with interpersonal skills and a passion for driving organizational success through member engagement and retention.

Reporting to the Head of Medical Insurance, the Manager, Membership Affiliations will be responsible for overseeing the processing of membership applications files from private employers and ensuring that members adhere to applicable rules and regulations.

About RSSB  

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Elaborate eligibility criteria for affiliation of retirees and employees from the private sector
  • Oversee processing of membership application files from retirees and the private sector and ensure it is completed in a timely manner
  • Ensure continuous monitoring of the minimum standards to be kept by affiliates from private companies
  • Coordinate investigations in the case of suspected fraud cases and raise concerns over suspected red flags in the voluntary membership affiliation
  • Monitor voluntary post-retirement medical affiliation, report any suspected fraud or abuse cases and advise on the way forward
  • Oversee monitoring of private sector members’ adherence to relevant laws and regulations
  • Conduct random visits to ensure all members have provided correct information on their employment details
  • Ensure timely processing of voluntary membership application in accordance to applicable rules and regulations and to RSSB service charter
  • Provide advice and guidance to the Head on emerging issues, risks, and the implementation of changes required on policy matters
  • Participate in the development and review of policies and regulations related to affiliation of members to the medical scheme
  • Maintain effective working relationships with internal and external stakeholders to promote RSSB image
  • Actively participate in various meetings (internal and external forums) and provide comments/ opinions on matters affecting or concerning the department
  • Coordinate the preparation of the function’s strategic and business plans and their related budgets and ensure plans are effectively implemented
  • Coordinate the preparation and timely submission of the function’s periodic and annual reports as required
  • Perform any other duties related to Member Affiliation function as may be assigned from time to time

Key Qualifications, Experience and Competencies

The successful candidate must have at least:

  • Master’s Degree in Business Administration, Insurance, Actuarial Science, Finance, Economics, Social Security Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelor’s Degree in Business Administration, Insurance, Actuarial Science, Finance, Economics, Social Security Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role

Key competencies

Technical Competencies:

  • Financial Product Knowledge
  • Social security product diversity and innovation
  • Strong Analytical Skills
  • Benefits analysis and planning
  • Benefit calculation
  • Labour legislation
  • Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Understanding sector trends
  • Managing Resources
  • Project Planning & Management
  • Information sharing
  • Knowledge of relevant laws, policies and regulations

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information
The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

CLICK HERE TO MORE AND APPLY

Manager, Mobilisation & Registration at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Mobilisation & Registration

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Mobilisation & Registration. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of governance and the provision of efficient and effective management of Board affairs.

This role presents a unique opportunity to manage and coordinate all activities within the CBHI Mobilisation and Registration function. In this pivotal role, you will have the unique opportunity to shape and drive the transformation of a long-term community based health system geared to provide quality medical services at an affordable cost to low income households.

If you possess the skills and expertise required to collaborate closely with a competent team of professionals and are deeply committed to being part of a mission-driven organisation that places the well-being of millions of individuals at the forefront, then we invite you to apply.

Reporting to the Head, CBHI the Manager, Mobilisation & Registration will be responsible for managing and coordinating all activities of the CBHI Mobilisation and Registration function.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Roles & Responsibilities

  • Update the public on their rights and obligations in relation to Community Based health insurance (CBHI).
  • Develop, review and implement an annual mobilisation plan to raise public awareness on Community Based health insurance (CBHI) and its benefits
  • Prepare and coordinate CBHI mobilisation activities including awareness campaigns, media and other communication channels
  • Coordinate CBHI member registration and ensure that beneficiaries’ information details and data are properly and accurately recorded, and regularly updated
  • Coordinate all activities related to collection of CBHI contributions and engage with the scheme’s stakeholders to enhance funding
  • Prepare and timely submit mobilisation and registration reports
  • Prepare Strategic and business action plans, procurement plan and budgets for the Mobilisation and Registration function and monitor their implementation
  • Prepare and update the procedure manual, guidelines, and policies to support staff in all operations
  • Lead and supervise all activities in the CBHI Registration Division to ensure effective and efficient functioning.
  • Ensure that all tools of registration are available in the right quantity, at the right time and at the right place.
  • Interpret and explain policies from top level management to lower level, evaluate performance of junior managers
  • Coordinate all activities of CBHI Section, following up and promptly responding to member requests
  • Collect enrolment data, perform comparative and trends analysis and advise the management on strategies to enhance CBHI coverage and performance
  • Coordinate activities related to prevention, detection and investigation of membership-related fraud cases and devise mitigation strategies
  • Participate in engagements with relevant stakeholders in overseeing the execution and reporting of CBHI strategy and ensure adequate representation of RSSB in relevant external activities and events
  • Execute the plans of the organisation in accordance with the policies and directives of the Executive
  • Perform any other duties related to CBHI Mobilization and Registration as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Marketing, Public Relations, Communication, Management, Business Administration, Education, Public Administration, Social Sciences or any other relevant field with at least 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelors’ Degree in Marketing, Public Relations, Communication, Management, Business Administration, Education, Public Administration, Social Sciences or any other relevant field with at least 6 years’ relevant experience, 2 of which should have been in a supervisory role.

Key Competencies

Technical Competencies:

  • Strong Marketing Skills
  • Strong Communication Skills
  • Information sharing
  • Risk Management
  • Resource Management
  • Mentoring and Coaching
  • Project Planning Management
  • Networking agility
  • Strategic Leadership and Orientation
  • Business continuity management
  • Demographic knowledge
  • Social Security legislation
  • Knowledge of relevant laws and regulations

Behavioural Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Team Leader
  • Result and Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Access and Client Satisfaction at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Access and Client Satisfaction 

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Access and Client Satisfaction. If you thrive in dynamic environments and are committed to client satisfaction through quality medical services for our members, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards providing our members with quality medical services in real time and ensuring our members have the best customer experience through our partners.

If you have clear and effective verbal and written communication skills that enhance our member experience through our medical partners, then we are looking for you. In this pivotal role, you will manage RSSB’s medical schemes for our members by ensuring quality medical services and client satisfaction.

Reporting to the Head of Medical Insurance, the Manager, Access and Client Satisfaction will be responsible for overseeing that members of RSSB Medical scheme are accessing quality medical Services at real time through RSSB Partners; and developing and implementing strategies to ensure members have the best possible customer experience.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Monitor the flux of medical benefits in order to identify health facilities where placement of Medical Access Facilitators is needed.
  • Oversee the preparation of deployment plan for Medical Access Facilitators and coordinate implementation of the plan.
  • Ensure that contracted health service providers abide by RSSB standards for enhanced customer experience.
  • Monitor and control services provided to members through regular inspection visits of health service providers.
  • In collaboration with the Corporate Affairs function, craft a communication strategy to the medical scheme members on benefits package and health service providers in partnership with the scheme.
  • Coordinate all activities related to timely handling of requests and complaints from customers.
  • Follow up the accident cases traceability, initiate subrogation process and ensure that related repayments are made.
  • Oversee all activities related to medical fraud management including fraud prevention, detection and investigation and recommend action to be taken by competent authorities.
  • Coordinate customer satisfaction surveys and evaluate processes and workflows; perform root cause analysis, identify and recommend improvement opportunities to ensure customer satisfaction.
  • Develop policies, procedures and workflows to ensure consistent client satisfaction.
  • Coordinate the preparation of strategic and business plans and their related budgets and ensure their implementation.
  • Coordinate the preparation and timely submission of periodic and annual reports as required.
  • In collaboration with the Human Capital function, participate in the recruitment, management and evaluation of staff under his/her supervision.
  • Maintain effective working relationships with internal and external stakeholders to promote RSSB image.
  • Perform any other duties related to Medical Access and Client Satisfaction function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in a Clinical Medicine Field, Pharmacy, Public Health, Hospital Management, Business Administration, Marketing, Public Relations, Communication or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in a senior officer role.

OR

  • Bachelor’s Degree in Medicine, Pharmacy, Public Health, Hospital Management, Business Administration, Marketing, Public Relations, Communication or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role.

Key competencies

Technical Competencies:

  • Strong customer care experience
  • Strong marketing skills
  • Strong Knowledge of the Pharmacy Industry
  • Strong Knowledge of Pharmacy Sector Regulations and Standards
  • Strong Knowledge of public health policies
  • Strong Background in clinical medicine
  • Benefits analysis and planning
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Managing Resources

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Benefits at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Benefits

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you have what it takes to work closely with a dynamic team of Directors and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Medical Insurance, the Manager, Benefits will be responsible for for overseeing activities related to verification and counter verification of medical and pharmaceutical invoices and initiating payment process in a timely manner.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Oversee all activities related to verification and counter verification of medical and pharmaceutical invoices and ensure strict controls on abuse of medical benefits are properly conducted
  • Review verification reports, analyse patterns, identify risks and give directives for conducting counter verification and field investigation
  • Oversee payment initiation process, preparation of benefits pay slip and approve benefits to be paid
  • Oversee the preparation of verification and counter verification tools and establishment of related processes and procedures
  • Analyse the costs of medical and pharmaceutical services and propose cost containment strategies
  • Participate in the elaboration of policies and procedures including Standard Operating Procedures (SOPs) related to medical scheme
  • Coordinate the development of the Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation
  • Participate in monitoring and handling of subrogation cases
  • Participate in fraud management including fraud prevention, detection, investigation and recommendation of action to be taken by competent authorities
  • Coordinate and approve response to request letters from partners and claims according to client charter
  • Participate in meetings and consultations with medical partners
  • Coordinate reports/data analysis and recommend practical ways of data quality improvements
  • Coordinate the preparation and timely submission of periodic and annual reports of the Benefits function
  • In collaboration with the Human Capital function, participate in the recruitment, management and evaluation of staff under his/her supervision
  • Engage with relevant internal and external stakeholders in the course of work while upholding and promoting RSSB’s image
  • Actively lead in participation in various meetings (internal and external forums) and provide comments/ opinions on matters affecting or concerning the function
  • Perform any other duties related to the Benefits function as may be assigned from time to time

Key Qualifications, Experience and Competencies

The successful candidate must have at least:

  • Master’s Degree in a Clinical Medicine Field, Pharmacy, Health Economics, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in a senior officer role

OR

  • Bachelor’s Degree in Medicine, Pharmacy, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in a senior officer role

Key Competencies

Technical Competencies:

  • Strong Knowledge of the Health Industry
  • Strong Knowledge of Health Sector Regulations and Standards
  • Strong Knowledge of public health policies
  • Strong Benefits analysis and planning
  • Strong Benefit calculation
  • Strong Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Understanding sector trends
  • Managing Resources
  • Project Planning & Management
  • Information sharing
  • Knowledge of relevant laws, policies and regulations

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Medical Advisor at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Medical Advisor
Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Medical Advisor. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to delivering strategic corporate performance initiatives that ensure long-term sustainability.

This role offers a unique opportunity to drive improvement in access to high quality and cost-effective medical services to members of RSSB’ managed medical insurances, while insuring their long-term viability.
This role will require you to analyze medical services utilization in relation to existing policies, protocols and treatment guidelines and explore the latest evidence to provide valuable insights and comprehensive strategies that ensure quality health services to the growth and financial stability of Rwanda’s medical insurance schemes.

If you have a strategic mindset, the ability to navigate complex organizational environments and have what it takes to work in a fast-paced environment, then we are looking for you.

Reporting directly to the Health of Medical Advisor Services, the Medical Advisor will be responsible for providing advice in relation to facilitating access to quality and cost-effective medical services to RSSB members and providing recommendations for policy and guidelines changes in that regards.  The Medical adviser will also be responsible for direct engagement with medical services providers and delivering quality service to customers through timely response to requests for pre-authorizations of medical services; and managing claims related to medical benefits.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in the functioning and growth of the financial sector. With approximately 12 million members, encompassing 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key duties and responsibilities

  • Ensure timely response to requests for pre-authorizations of medical services;
  • Provide quality service to customers in managing claims related to medical benefits (in accordance with standards set);
  • Collaborate with the Ministry of Health and other Stakeholders and active participation in technical working with matters pertaining to the medical benefits (Tariff of medical acts, medicines, consumables, etc. Nomenclature of medical acts & procedures, Standard treatments protocol);
  • Contribute to the development/updating of health benefits packages based on information from medical advisory services;
  • Analyze reports from medical advisory services and make recommendations with regards to maintaining the list of services from the list for pre-approval;
  • Participate in tariff negotiation with medical services partners and in development of list of reimbursed drugs;
  • Support the medical benefits teams during reconciliation with medical partners and during counter-verification of medical benefits invoices as well as medical audits;
  • Review the clinical guidelines, standard treatment guidelines, and protocols, identify loopholes that open to abuse of medical services and liaise with the professional societies and Ministry of health to make necessary adjustments;
  • Promote efficiency in health service utilisation by monitoring compliance to referral system, preference to primary health care services, and selecting most competitive providers of services and products during the approval process;
  • Select requests for the attention of the medical committee and participate to the medical committee meetings;
  • Support forecast the risk and liability for future benefits payments through analysis of claim data, mortality, accident, sickness, disability, health services utilization…etc;
  • Investigate Non-compliance, malpractices and fraudulent practices with RSSB Partners and make recommendations;
  • Educate patients about their diagnosis and treatment options, and answering questions about their condition, counseling patients on matters such as lifestyle changes that can help manage chronic conditions or illnesses;
  • Ensure aggressive cost containment through tight adjudication, correct evaluation of medical appropriateness and successful negotiation;
  • Case management of complex high value cases, by visiting to hospitalized members with long-term or complex treatment and discuss with treating Doctors on efficient management plan;
  • Participate in the department’s performance improvement initiatives through periodical strategic and business plans and reports as well as promotion of innovations within the department;
  • Perform any other duties as may be assigned from time to time

Key qualifications and experience

The successful candidate must have at least:

  • Bachelor’s Degree in Medicine, Public health, Epidemiology, with at least 5 years’ experience, 3 of which in clinical practice
  • Master of medicine (MMed)  or master’s in public health, Health Economics, Epidemiology or a relevant field will be an advantage

Key competencies

Technical competencies:

  • The role holder must have clinical skills.
  • The incumbent must have sound understanding in data analysis and interpretation.
  • The role holder must have sound understanding of Cost benefits analysis.
  • The incumbent must have sound understanding in health sector policies and regulations,
  • The role holder must have sound understanding in health insurance policies and procedures

Behavioral competencies:

  • Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
  • Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
  • Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Senior Analyst, Non-Fixed Income at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Analyst, Non-Fixed Income

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as a Senior Analyst, Non-Fixed Income.

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to delivering strategic corporate performance initiatives that ensure long-term sustainability.

This role offers a unique opportunity to drive data-informed decision-making at the highest level, formulate and execute innovative plans that ensure strong portfolio returns whilst providing significant socio-economic value to the Rwandan people. This influential role will require you to analyze complex data, explore emerging trends and leverage advanced analytics to provide valuable insights and comprehensive investment strategies for existing investee companies and future investment targets.

Reporting directly to the Head, Non-Fixed Income, the Senior Analyst, Non-Fixed Income will be responsible for identifying, assessing, and executing non-fixed income investment opportunities, mostly equity investments, and undertaking research on sectors of activity.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realizing Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in the functioning and growth of the financial sector. With approximately 12 million members, encompassing 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key duties and responsibilities

  • Identify non-fixed income investment opportunities (non-listed and listed equity investments, other asset classes that would be added to RSSB asset allocation such as commodities).
  • Carry out financial analysis and preliminary due diligence to assess investment opportunities.
  • Execute acquisitions/sells of non-fixed income instruments.
  • Develop proper reporting framework and guidelines with subsidiaries for performance management.
  • Participate in the preparation of the strategic and business plans and related budgets in the Non-Fixed Income Function and ensure their successful implementation.
  • Manage effectively RSSB subsidiaries, contribute actively to their strategic visions and make sure they are implemented efficiently.
  • Create a platform enabling synergies within RSSB subsidiaries.
  • Set up investment strategies and define investment holding horizons and subsequent exit strategies.
  • Perform Research and Development activities such as sector analysis and competition analysis within a sector of activity.
  • Contribute to the development of investment policies, procedures, and manuals.
  • Manage and maintain effective relationships with internal and external stakeholders.
  • Ensure the accuracy of the investments payments and income to be received.
  • Encourage creativity and innovative thinking within its team.
  • Perform any other duties related to non-fixed income Function as may be assigned from time to time.

Key qualifications and experience

The successful candidate must have at least:

  • Master’s Degree in Finance, Business Administration, Economics or any other relevant field with preferably 2 years’ relevant experience.

OR

  • Bachelor’s Degree in Finance, Business Administration, Economics any other relevant with preferably 4 years’ relevant experience.
  • Professional certification in ACCA, CPA, CFA, or a related field is an added advantage.

Key competencies

Technical competencies:

  • The incumbent must have strong corporate finance skills.
  • The incumbent must have strong analytical skills.
  • The incumbent must have strong negotiation skills.
  • The incumbent must have robust knowledge of accounting principles and practices.
  • The incumbent must have strong financial risk management skills.
  • The incumbent must have strong resource management skills.
  • The incumbent must have strong project management skills.
  • The incumbent must have robust knowledge of relevant laws, policies, and regulations.

Behavioral competencies:

  • Must demonstrate exceptional customer service, strategic thinking, and unwavering ethics. Reject corruption and political influences emphatically.
  • Must be able to cultivate and sustain positive relationships with key stakeholders and staff alike.
  • Must be able to adapt established methods for new applications within the institution and embrace change proactively.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role and submit your application online by 11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names, and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Legal Counsel, Specialised Services at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Legal Counsel Specialised Services 

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Legal Counsel, Specialised Services. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards high standards of governance and the provision of efficient and effective management of Board affairs.

This role offers a unique opportunity to offer your legal expertise on all corporate activities handled by RSSB, particularly around matters mobilisation, investment and financial resource management, and ensure that all RSSB ventures are well in compliance with the law.

If you have what it takes to work closely with a dynamic team of Directors and you are passionate about being part of a mission-driven organisation that prioritises the well-being of millions of individuals, then we are looking for you.

Reporting to the Chief Board and Legal Services Officer, the Legal Counsel, Specialised Services will be responsible for providing legal advice to RSSB and ensuring correct interpretation of, and compliance with the various laws, policies, rules and regulations governing RSSB in the mobilisation, investment and management of the financial resources and other assets.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Provide any legal clarifications, opinion, or assistance that may be required related to mobilisation, investment and management of the financial resources and other assets
  • Ensure that the mobilisation, investment and management of RSSB’s financial resources and other assets comply with applicable laws, rules and policies
  • Prepare and review legal documentation for RSSB’s derivatives and other risk management transactions, negotiate relevant agreements and draft and review transaction documents
  • Advise on the legal aspects of cash management, bank account agreements, investment agreements, shareholder agreements, anti-money laundering initiatives, and contracts for the custody or investment of RSSB’s financial resources
  • Provide legal advice on the agreements and participate in RSSB’s Asset and Liability Management Committee and its working groups
  • Issue legal opinions on regulatory, institutional and financial issues arising from the interpretation and application of investments
  • Advise on contracts for the investment of RSSB liquid assets
  • Oversee the setup of intra-group guidelines applicable to RSSB subsidiaries and investee companies
  • Manage, evaluate and award staff under his/her direct supervision
  • Review and submit required reports to the Chief Board and Legal Services Officer
  • Review claims related to RSSB investments and advise the management
  • Advise on legal matters related to the corporate activities such as joint ventures, mergers, acquisitions, incorporations, dissolutions and liquidations
  • Coordinate and collaborate with other financial institutions and development partners to further RSSB’s investment operations work
  • Conduct legal monitoring to ensure that RSSB is up to date with new regulations and case law
  • Perform any other duties related to Specialised Legal Services function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Business Law, Tax Law, Insurance Law, Economic Law, Commercial Law or any other relevant field with at least 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelor’s Degree in Law with at least 6 years’ relevant experience, 2 of which should have been in supervisory role
  • Membership to the Rwanda Bar Association is an added advantage

Key Competencies

Technical Competencies:

  • The role holder must have sound understanding in social security legal framework, social security governance and regulation compliance;
  • The role holder must demonstrate in-depth knowledge in business, insurance, economic, commercial or tax law, as well as relevant laws and regulations;
  • The incumbent must have strong knowledge in the management of legal affairs, proceedings and legal library management;
  • The incumbent must have sound understanding in law, policy and contract drafting skills and should be able to litigate and resolve disputes;
  • The incumbent must have experience in  dealing with investment and shareholders agreements,  joint ventures, mergers, acquisitions, incorporations, dissolutions and liquidations, and with that, a strong knowledge of the investment and financial sector.

Behavioural Competencies: 

  • Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
  • Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike, with the ability to lead and empower others;
  • Must be detail-oriented, with impeccable rigour, result and data driven, and must demonstrate the ability to solve problems and make quality decisions whilst driving and managing change;
  • Must be open to change and adapt established methods for new uses within the institution;
  • Must be business oriented, tech-savvy and open to champion breakthrough innovation.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager Partnerships and Mobilisation at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager of Partnerships and Mobilisation

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager of Partnerships and Mobilisation. If you thrive in dynamic environments and are committed to developing collaborative initiatives and driving mobilization strategies, this is the opportunity for you!

The Rwanda Social Security Board aspires to forge impactful partnerships, foster innovation and drive positive change through collaborative mobilisation efforts.

This role offers a unique opportunity for a visionary leader who possesses a deep understanding of stakeholder engagement and has a proven track record to mobilise resources and support to serve at the forefront of RSSB’S shared mission to transform the organization, towards driving mutually beneficial relationships that partner together with us to provide soci0-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to the Head of Ejo Heza, the Manager of Partnerships and Mobilisation will be responsible for developing and nurturing strategic partnerships as well as supervising mobilization, registration, and savings to support RSSB’s projects.

About RSSB  

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you

Roles & Responsibilities

  • Manage the development, implementation and reviewing Partnerships & Mobilization policies, strategies and programmes.
  • Create, maintain and facilitate effective partnerships
  • In collaboration with the local government, identify target groups, receive mobilization requests, develop programs, and submit them to the relevant Ejoheza Officers for review.
  • Identify business growth opportunities and make suggestions on tailored mobilisation strategies
  • Oversee the mobilization and registration of Ejoheza members.
  • Oversee staff management of the function, to make periodical evaluation and to prepare regular performance reports
  • Work closely with the Ministry of Foreign Affairs on mobilization of Rwandans living abroad to register and save into the scheme.
  • Encourage EjoHeza LTSS cross-sales to their clients such as Banks, Mobile Network Organisations (MNOs), SACCOs, VSLAs, etc
  • Make recommendations for improvement in matters affecting operations of the function, to identify gaps and propose training needs.
  • Drive district-level coverage expansion efforts in coordination with and driven by EjoHeza Officers at District level in support of District leadership
  • Initiate development of business partnerships and develop collaborations with different stakeholders for pension fund mobilization
  • Regularly review mobilization and awareness strategies and propose interventions based on the field experience;
  • Establish strong partnerships and communication channels with salaried and non-salaried workers
  • Perform any other work-related task as may be assigned by the Supervisor

Key Requirements

The successful candidate must have at least:

  • Master’s Degree in Communications, Public Relations, Marketing, Public Administration, Business Management, Business Administration, Law, or any other relevant field with at least 6 years’ relevant experience, 3 of which should have been in supervisory role.

OR

  • Bachelor’s Degree in Communications, Public Relations, Marketing, Public Administration, Business Management, Business Administration, Law, or any other relevant field with at least 8 years’ relevant experience, 3 of which should have been in supervisory role

Key Competencies

Technical Competencies:

  • Strong Communication Skills
  • Strong Marketing Skills
  • Strong Public Speaking Skills
  • Benefits analysis and planning
  • Benefit calculation
  • Cost benefits analysis
  • Understanding of the insurance industry
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Project Planning Management
  • Knowledge of relevant laws and regulations

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Strong Personality
  • Proactive and engaging
  • Team Leader
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Access and Client Satisfaction at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Access and Client Satisfaction 

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Access and Client Satisfaction. If you thrive in dynamic environments and are committed to client satisfaction through quality medical services for our members, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards providing our members with quality medical services in real time and ensuring our members have the best customer experience through our partners.

If you have clear and effective verbal and written communication skills that enhance our member experience through our medical partners, then we are looking for you. In this pivotal role, you will manage RSSB’s medical schemes for our members by ensuring quality medical services and client satisfaction.

Reporting to the Head of Medical Insurance, the Manager, Access and Client Satisfaction will be responsible for overseeing that members of RSSB Medical scheme are accessing quality medical Services at real time through RSSB Partners; and developing and implementing strategies to ensure members have the best possible customer experience.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Monitor the flux of medical benefits in order to identify health facilities where placement of Medical Access Facilitators is needed.
  • Oversee the preparation of deployment plan for Medical Access Facilitators and coordinate implementation of the plan.
  • Ensure that contracted health service providers abide by RSSB standards for enhanced customer experience.
  • Monitor and control services provided to members through regular inspection visits of health service providers.
  • In collaboration with the Corporate Affairs function, craft a communication strategy to the medical scheme members on benefits package and health service providers in partnership with the scheme.
  • Coordinate all activities related to timely handling of requests and complaints from customers.
  • Follow up the accident cases traceability, initiate subrogation process and ensure that related repayments are made.
  • Oversee all activities related to medical fraud management including fraud prevention, detection and investigation and recommend action to be taken by competent authorities.
  • Coordinate customer satisfaction surveys and evaluate processes and workflows; perform root cause analysis, identify and recommend improvement opportunities to ensure customer satisfaction.
  • Develop policies, procedures and workflows to ensure consistent client satisfaction.
  • Coordinate the preparation of strategic and business plans and their related budgets and ensure their implementation.
  • Coordinate the preparation and timely submission of periodic and annual reports as required.
  • In collaboration with the Human Capital function, participate in the recruitment, management and evaluation of staff under his/her supervision.
  • Maintain effective working relationships with internal and external stakeholders to promote RSSB image.
  • Perform any other duties related to Medical Access and Client Satisfaction function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in a Clinical Medicine Field, Pharmacy, Public Health, Hospital Management, Business Administration, Marketing, Public Relations, Communication or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in a senior officer role.

OR

  • Bachelor’s Degree in Medicine, Pharmacy, Public Health, Hospital Management, Business Administration, Marketing, Public Relations, Communication or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in supervisory role.

Key competencies

Technical Competencies:

  • Strong customer care experience
  • Strong marketing skills
  • Strong Knowledge of the Pharmacy Industry
  • Strong Knowledge of Pharmacy Sector Regulations and Standards
  • Strong Knowledge of public health policies
  • Strong Background in clinical medicine
  • Benefits analysis and planning
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Managing Resources

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Benefits at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Benefits

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you have what it takes to work closely with a dynamic team of Directors and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to Head, Medical Insurance, the Manager, Benefits will be responsible for for overseeing activities related to verification and counter verification of medical and pharmaceutical invoices and initiating payment process in a timely manner.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Oversee all activities related to verification and counter verification of medical and pharmaceutical invoices and ensure strict controls on abuse of medical benefits are properly conducted
  • Review verification reports, analyse patterns, identify risks and give directives for conducting counter verification and field investigation
  • Oversee payment initiation process, preparation of benefits pay slip and approve benefits to be paid
  • Oversee the preparation of verification and counter verification tools and establishment of related processes and procedures
  • Analyse the costs of medical and pharmaceutical services and propose cost containment strategies
  • Participate in the elaboration of policies and procedures including Standard Operating Procedures (SOPs) related to medical scheme
  • Coordinate the development of the Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation
  • Participate in monitoring and handling of subrogation cases
  • Participate in fraud management including fraud prevention, detection, investigation and recommendation of action to be taken by competent authorities
  • Coordinate and approve response to request letters from partners and claims according to client charter
  • Participate in meetings and consultations with medical partners
  • Coordinate reports/data analysis and recommend practical ways of data quality improvements
  • Coordinate the preparation and timely submission of periodic and annual reports of the Benefits function
  • In collaboration with the Human Capital function, participate in the recruitment, management and evaluation of staff under his/her supervision
  • Engage with relevant internal and external stakeholders in the course of work while upholding and promoting RSSB’s image
  • Actively lead in participation in various meetings (internal and external forums) and provide comments/ opinions on matters affecting or concerning the function
  • Perform any other duties related to the Benefits function as may be assigned from time to time

Key Qualifications, Experience and Competencies

The successful candidate must have at least:

  • Master’s Degree in a Clinical Medicine Field, Pharmacy, Health Economics, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 4 years’ relevant experience, 2 of which should have been in a senior officer role

OR

  • Bachelor’s Degree in Medicine, Pharmacy, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Business Administration or any other relevant field preferably with 6 years’ relevant experience, 2 of which should have been in a senior officer role

Key Competencies

Technical Competencies:

  • Strong Knowledge of the Health Industry
  • Strong Knowledge of Health Sector Regulations and Standards
  • Strong Knowledge of public health policies
  • Strong Benefits analysis and planning
  • Strong Benefit calculation
  • Strong Cost benefits analysis
  • Basic actuarial methods
  • Metrics and Procedures to define Benefits
  • Ability to analyse data and draw inferences
  • Ability to connect the dots
  • Understanding sector trends
  • Managing Resources
  • Project Planning & Management
  • Information sharing
  • Knowledge of relevant laws, policies and regulations

Behavioral Competencies: 

  • Client Service Focus
  • Communication & Interpersonal Skills
  • Integrity and Confidentiality
  • Proactive and Engaging
  • Strong Personality
  • Detail oriented
  • Result and Data Driven
  • Breakthrough Innovation
  • Technology Savvy
  • Strategic Thinking
  • Problem Solving & Quality Decision Making
  • Leading & empowering others
  • Driving and managing change

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by  11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

CLICK HERE TO MORE AND APPLY

Manager, Benefits – Ejo Heza at Rwanda Social Security Board (RSSB): (Deadline 11 January 2024)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Manager, Benefits
Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Manager, Benefits. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

If you have what it takes to work closely with a dynamic team and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

Reporting to the RSSB Head, Ejoheza, the Manager, Benefits will be responsible for claims management and benefits payment including government incentives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf, which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

  • Oversee the application of EjoHeza pension benefits, claims and verification processes, rules, policies, and regulations
  • Identify all risks in the function and make the suggestions of improving EjoHeza benefits for members
  • Provide business requirements for the development/improvement of EjoHeza claims management system and ensure optimal handling of all claims
  • Investigate all issues related to claims and provide required training to all staff involved in claims handling
  • Oversee claims verification activity and approve benefits to be paid to rightful members ensuring compliance with relevant policies and laws
  • Provide support to on-hold claim files and manage all payment cycle to ensure compliance with policy and legal requirements
  • Analyse all claims to ensure optimal quality and prepare reports for various business units and provide report to management
  • Attend to internal and external audit queries related to claims issues and ensure the implementation of audit recommendations
  • Oversee accuracy and timely payments of benefits to the eligible beneficiaries and ensure that the service delivery standards set for the function are adhered to
  • Lead the elaboration of the strategic and annual business work plans and their related budgets
  • Coordinate the implementation of plans for the function and report on specific key performance indicators detailed in the function’s strategic and business plans
  • Ensure the execution of institutional policies and procedures by the staff under her/his supervision
  • Provide advice to the Head, Ejoheza on emerging issues, risks, and the implementation of changes required in EjoHeza policy matters
  • Issue periodic reports on activities, significant findings, risks or benefits and recommendations
  • Coordinate the requests for Government incentives: Live insurance and Matching contributions.
  • Identify gaps and propose improvements to EjoHeza policies and procedures
  • Lead, manage and evaluate staff under his/her supervision
  • Perform any other duties related to EjoHeza Benefits function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

  • Master’s Degree in Finance, Economics, Actuarial Science, Accounting, Business Management, or any other relevant field with at least 4 years’ relevant experience, 2 of which should have been in supervisory role

OR

  • Bachelor’s Degree in Finance, Economics, Actuarial Science, Accounting, Business Management, or any other relevant field with at least 6 years’ relevant experience, 2 of which should have been in supervisory role

Key competencies

Technical Competencies:

  1. Benefits analysis and planning
  2. Benefit calculation
  3. Claims management skills
  4. Cost benefits analysis
  5. Analytical skills
  6. Understanding of the insurance industry
  7. Basic actuarial methods
  8. Metrics and Procedures to define Benefits
  9. Ability to analyse data and draw inferences

Behavioral Competencies:

  1. Client Service Focus
  2. Communication & Interpersonal Skills
  3. Integrity and Confidentiality
  4. Proactive and Engaging
  5. Strong Personality
  6. Value for money
  7. Attention to details
  8. Team Leader
  9. Result and Data Driven
  10. Breakthrough Innovation

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11th January, 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

CLICK HERE TO MORE AND APPLY

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